Amber Paradise
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Customer Feedback
'' I so love Amber. I look forward to every new design, to every new collection. You are doing absolutely amazing work.íí Jane
''I am very pleased with it and it has been greatly admired. I passed your web details to some young fashion designers / aficionados I met recently who were most impressed. Wendy''
''Many thanks for all your trouble - youíve been fantastic and Iíve really appreciated your communication. Also, the necklace is beautiful and just as pictured/described on your website. Iíll definitely be highly recommending you to all my Australian amber-loving friends!'' Pat
''Many thanks for the necklace; it arrived promptly and I'm absolutely delighted with it! I have mixed feelings about having found your website though, as I have a feeling I may get addicted, your things are so beautiful! Maija''
I did indeed receive the amber necklace this morning. I am truly delighted with it. So much so that I went out to buy clothes to go with it!!
''I am very impressed with the necklace`s uniqueness and the swift delivery. Now I`m waiting to see matching earrings, ring and/or bracelet on your site. Best regards, Frankie''
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Return Policy

We want you to feel completely confident when you buy from us so if you are dissatisfied in any way with your purchase then you are welcome to arrange a return by notifying us. All items: you can return what you buy to us in new condition and in the original packaging within 14 days of delivery for replacement or refund. It' so easy.

Return instructions:

If you would like to make a return, please notify us by email info@amberparadise.com and provide the following information:

1. Product name, code and price.
2. Provide us with reason for the return (arrived damaged, incorrect item, wrong size, changed my mind, other (explain) ).
3. The item(s) should be returned in the condition they were received including the boxes.
4. Shipping for returned order must be paid by the customer. We suggest that you use a first or second class signed for delivery service. If recorded delivery is not used, we cannot accept responsibility for any returns sent.
5. Generally, refund will be made within 48 hours but please allow 5 days from the date we receive the return for credit. Please note that any postage charges will not be included in the refund.
6. In the unlikely event of any defects we will offer a replacement or full refund on receipt of the faulty goods providing they are returned within 14 days of you receiving them complete with jewellery packaging. If your item are faulty, please contact us with details of the fault and item straight away.
 
We will send appropriate instructions for return within 2 business days.
Goods not Received:
Claims in relation to goods charged but not received should be made within 30 days of the statement charge. Failure to do so may affect your claim.
Unjustified Returns:
We do reserve the right to send goods back to you if they are not in new condition, not in the original packaging or if you have returned the incorrect items.
Exceptions
We do not exchange or refund earrings for Health and Safety reasons , unless the item is faulty.
Please do not hesitate to Contact Us if you have any questions regarding our Returns Policy. contact us

Please note:  Your payment will be shown as Amberparadise on your credit/debit card statement.

If you have any questions then please - contact us.

Contact Us by Mail:
Amber Paradise
93 Needingworth Road
St. Ives
Cambs
PE275JZ, UK

Contact Us by Email:
For Sales enquiries: info@amberparadise.com
If you wish to advertise or exchange website links: news@amberparadise.com
If you are having a problem with our website: help@amberparadise.com

Contact Us by Phone:

Tel.: 01480 351703

Contact Us by Skype:

Our Skype name: www.amberparadise.com

CONTACT US:
e-mail:    info@amberparadise.com
tel.: 01480 351703
Our adress: AMBER PARADISE
93 Needingworth Road
St Ives
PE27 5JZ
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Amber Jewellery Collections: Amber and Silver I Amber and Silver II Classic Collection Traditional Collection
Amber Jewellery: Necklaces Bracelets Pendants Earrings Rings Brooches For Him Gifts Amber Incliusions, Beads Silver Chains